Our Privacy Statement

We take the privacy and online security of our website visitors very seriously. By choosing to view it, you consent to our use of cookies in accordance with the terms of this policy. We may update this Privacy statement from time to time - please check this page regularly to ensure you are familiar with any changes.

We may collect, store and use personal information as follows:

  1. Information relating to your computer and your use of this website (including IP address, geographic location, browser type and version, operating system, referral source, length of visit, page views and website navigation).
  2. Information regarding transactions carried out between us on or in relation to this website.
  3. Information relating to purchases you make of our goods or services.
  4. Information provided by us for the purpose of registering with this website.
  5. Any other information that you choose to send to us in relation to online or offline activities.

Our website uses 'session' cookies and 'persistent' cookies, both of which are utilised to keep track of your activities. The persistent cookies will remain stored on your computer until deleted (or until they reach a specified expiry date) and enable our website to recognise your return visits. Session cookies will be deleted when your browser is closed.

Google Analytics are also enabled on this website and this is another means of collecting information about your use of this website. The statistical analysis and reports generated are used by us to monitor website performance and are stored by Google (see Google's privacy policy at www.google.com/privacypolicy.html).

Most Internet browsers allow you to reject cookies. For example, cookies can be blocked in Internet Explorer by clicking Tools > Internet Options > Privacy > Block all cookies. Blocking all cookies will, however, have a negative impact upon the usability of many websites including this one.

Personal information submitted to us via this website will be used in a number of ways including:

  1. Administration of this website.
  2. Improvements to browsing experience by personalising this website.
  3. Enabling use of the services available on this website.
  4. Distribution of statements and invoices and the related collection of payments.
  5. Communication of general correspondence and requested email notifications.
  6. Communication of email updates and other marketing communications according to your preferences.
  7. Handling of enquiries or complaints relating to use of this website.

Unless we have your express consent, personal information will not be shared with any third parties for the purpose of direct marketing. We may disclose such information to our employees, officers, agents, suppliers or subcontractors for the purposes as described in this privacy policy.

In addition, we may disclose your personal information:

  1. Where required to do so by law.
  2. In connection with any legal proceedings or prospective legal proceedings.
  3. When establishing, defending or exercising our legal rights (including for the purposes of fraud prevention and reducing credit risk).

We take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Data transmission over the Internet is inherently insecure, hence we cannot guarantee the security of this data. You are responsible for keeping your password and user details confidential at all times.

The personal information we hold about you is available upon request subject to us witnessing appropriate identity documents (we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address) and your payment of a fee. We are at liberty to withhold this personal information to the extent permitted by law.

Please let us know if the personal information we hold about you needs to be corrected or updated. You may instruct us not to utilise your personal information for marketing purposes by email. By providing information to us via this website, you expressly agree that your personal information may be used by us for marketing purposes - however, all such correspondence will feature an opportunity to 'opt-out' of such activities. To discuss our use of personal data in more detail, feel free to contact us